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Payment Options

Payments

Hazel Hawkins Memorial Hospital collects co-pays and payments for non-covered services at the time of service. We accept cash, checks, and most major credit cards.

CLICK HERE TO PAY YOUR BILL

HMO, PPO, and Medicare/Medi-Gap Patients

Hazel Hawkins Memorial Hospital payment from most insurance companies. We continue to accept patients with any PPO insurance.

Hazel Hawkins Memorial Hospital is a participating Medicare provider. All Medicare covered patients are encouraged to seek medical care at our clinics. In addition, all Medi-Gap policies are accepted and Hazel Hawkins Memorial Hospital or Medicare will bill the secondary Medi-Gap insurance for our patients.

If you are new resident or looking to get Health Care Services in San Benito County, please contact your active insurance plan to update your address and review your plans coverage in San Benito County before services are rendered, (excluding Emergency Room Services.) If you are making an appointment at one of our Community Health Centers, please inform the staff of your coverage to ensure your plan is accepted in San Benito County.

Cash Pay/Uninsured Patients Discounted Rates

Good care is not out of reach for those individuals without insurance coverage. We offer discounted cash pay services and accept major credit cards at time of service. Please call the Business Office at (831) 636-2620 to discuss our discounted cash pay services.

Price Transparency - Estimate Your Cost

Price transparency is an important factor when planning for your healthcare. We offer price estimates for most services and procedures within our hospital. Click here to get started

Patient Financial Assistance Program

This program provides financial assistance to persons who have health care needs, are uninsured, and are ineligible for any government programs.

Eligibility Requirements:

INCOME MUST NOT EXCEED 400% OF THE MONTHLY FEDERAL POVERTY LEVEL: See below

Family size: May not exceed monthly income:

1 $4,294

2 $5,807

3 $7,320

4 $8,834

5 $10,347

IN ORDER FOR US TO CONSIDER YOUR REQUEST, YOU MUST MEET THE GUIDELINES BELOW: 

  • Patients with accounts over $500.00 
  • Patient with high medical cost that exceed 10% of family income 
  • Patient accounts that are Emergent, Inpatient, or Observation. 
  • Patient has up to 180 days to apply after the initial bill.

The Financial Assistant Program will NOT cover:

  • Elective Procedures will not be considered for Charity Care but will qualify for the Self-Pay Rate or discount according to the policy. Elective Procedures include Outpatient Surgeries, Therapy, Lab Services, Radiology Services including Ultra Sound, MRI’s, CT’s, and Skilled Nursing.
  • Medi-Cal Share of Cost

NOTE: If you feel you may meet the financial guidelines of the Financial Assistant Program please contact the Business office or click on the links below to obtain the complete Financial Assistant application.

Hospital Bill Complaint Program:

The Hospital Bill Complaint Program is a state program, which reviews hospital decisions about whether you qualify for help paying your hospital bill. If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program. Go to HospitalBillComplaintProgram.hcai.ca.gov for more information and to file a complaint.