Patient Rights & Privacy Policies
Important statements (in PDF format) regarding your safety, privacy and other issues.
Patient Safety
Joint Commission
We pride ourselves in our commitment to patient safety.
Read more on Joint Commission.
Patient Rights Policies
Click here to read the full document in PDF format in English
Click here to read the full document in PDF format in Spanish
Patient Privacy
Health Insurance Portability and Accountability Act of 1996
This law outlines how your medical information can be used and disclosed
with and without your authorization.
Read more on HIPPA.
Notice of Privacy Practices
Click here to read the full document in PDF format in English.
Click here to read the full document in PDF format in Spanish.
Reporting Patient Concerns
Click here to read the full document in PDF format in English & Spanish
Language Line Service
AT&T Language Line Service
Hazel Hawkins Memorial Hospital (HHH) subscribes to the AT&T Language Line to provide telephone availability for translating for patients and visitors when a qualified interpreter is unavailable to the District.
Read More on AT&T Language Line Service (PDF)
Language Access for Limited English Proficient Patients & Families
The purpose of this policy is to ensure that effective communication with patients that have limited English Proficiency [LEP] and those who are hearing impaired can effectively provide hospital staff with a clear statement of their medical condition and history and understand the provider’s assessment of their medical condition and treatment options.